Contact us
Our help is free. Speak to us in Ukrainian or English.
Looking for a quick answer? Many questions are already answered in our guide, with links to the official pages.
Find an answerhelpline@uact.org.uk
Write any time. Tell us your name, your phone number, which language you prefer and what’s happening.
Email usWe don’t give legal advice on immigration or asylum cases. If you need it, we’ll help you find a qualified, regulated adviser.
999If you or someone else is in danger right now, call 999.
Before you get in touch
- If it’s about a letter or document, have it with you when you call — or attach a photo to your email
- If you can’t talk freely right now, email us and tell us when it’s safe to call you back
- You don’t need to speak English, and you don’t need to have everything worked out
Where to find us
We work across England and Wales, mostly by phone and email.