Safeguarding

Everyone has the right to be safe. Many people who come to us have been through war, exploitation or abuse, and we take our duty to protect children and adults at risk very seriously.

• We recruit volunteers carefully, with references and DBS checks where a role needs them
• Everyone working with us is trained to recognise and report concerns
• We keep clear boundaries: we don’t accept gifts, lend money or meet people in private homes alone
• We keep what you tell us confidential — except when someone is at serious risk of harm

If someone is in danger right now, call 999.

Otherwise, tell us: email helpline@uact.org.uk with the subject ‘Safeguarding’, or call 020 8629 2323. Our safeguarding lead will respond as quickly as possible and, where needed, involve the council’s safeguarding team or the police.

Email helpline@uact.org.uk with the subject ‘Confidential — for the trustees’. It will be handled by trustees who are not involved. Serious incidents are reported to the Charity Commission, as charities must do.

• NSPCC, if you’re worried about a child: 0808 800 5000
• National Domestic Abuse Helpline, 24 hours: 0808 2000 247
• Modern Slavery Helpline: 08000 121 700